publications events
TABLE OF CONTENTS
Forward by Jakob Nielsen
Executive Summary
Background
Brief Description of Methodology, Participating Companies,
Applications and Development Teams
Overview of Numerical Rankings
Detailed Description: Best Team Practices for Designing User Strategy, User
Experience, and User Interface for Web-delivered Applications
Team Dynamics
Core Team Roles
Typical Timeline
Determining Business Requirements
Gathering User Requirements
Designing User Strategy
Designing the User Experience
Designing the User Interface
Documentation
Tips on Outsourcing
Checklist and Best Practice Priorities
Team Dynamics
Core Team Roles
Determining Business Requirements
Gathering User Requirements
Designing User Strategy
Designing the User Experience
Designing the User Interface
Documentation
Appendix
Author Bios
Study Methodology